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EASE 4.4 won't launch-could use some help troubleshooting
PostPosted: Mon Jun 01, 2015 6:00 pm Reply with quote
ETGRon
Member
 
Joined: 01 Jun 2015
Posts: 6




When I click on the EASE icon to launch the program the "Restore Temporary Projects" window pops up and then a dialog box "EASE Main Module has stopped working" pops up instantly in front of it. The only option is to click "close program". I searched the forum and couldn't find a solution. I have project I'm trying to get done so if anyone has a solution I would appreciate it.
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PostPosted: Mon Jun 01, 2015 6:20 pm Reply with quote
Jim Mobley
Member
 
Joined: 27 Jul 2005
Posts: 134
Location: Foothill Ranch, California, USA




Start with the Cleaning Wizard available here:

http://www.afmg-support.eu/AFMGDownloads/Downloads.aspx?SWP=EASE&FILE=EASECleaningWizard.zip

1) Unzip the utility
2) Check all of the options and click Go.
3) After the utility runs, restart EASE
4) Reenter your name
5) If you work in Imperial units, Select File > Options and on the Settings tab select English

_________________
Best regards,

Jim Mobley
Sr. Application Engineer
Renkus-Heinz, Inc.
19201 Cook St.
Foothill Ranch, CA 92610 USA
TEL: +1-949-588-9997
FAX: +1-949-588-9514
www.renkus-heinz.com
mailto:jim@renkus-heinz.com
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PostPosted: Mon Aug 10, 2015 5:27 pm Reply with quote
ColeD
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Joined: 10 Aug 2015
Posts: 1




I tried the cleaning wizard and I'm still having the same issue. Any other ideas?
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PostPosted: Tue Aug 11, 2015 1:21 pm Reply with quote
AFMG Frank Siegmann
Member
 
Joined: 18 Jul 2005
Posts: 247




Please contact the AFMG technical support under: support@afmg.eu .
Attach an EASE status report. Find here:

https://secure.helpscout.net/docs/5412bcf4e4b033328730f9ff/category/541c21efe4b099def9b55a5f

how to create the report.

Frank Siegmann
AFMG
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PostPosted: Wed Aug 19, 2015 1:48 am Reply with quote
Agustín Arias
Member
 
Joined: 10 Apr 2013
Posts: 54
Location: Caseros, Buenos Aires, Argentina




Have you tried initiate EASE as administrator?

_________________
Eng. Agustín Arias
Ottobre & Ottobre, Acoustical Consultants
Buenos Aires, Argentina
agustin.arias@outlook.com
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