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	| Ray trace is escaping room model |  
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		|  Posted: Fri Jun 25, 2010 4:45 pm |   |  |  
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		|  Posted: Thu Jul 01, 2010 7:32 pm |   |  |  
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				| Jim Mobley |  | Member |  |  |  |  |  | Joined: 27 Jul 2005 |  | Posts: 134 |  | Location: Foothill Ranch, California, USA |  |  
 
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			|  | Hi Matt, 
 Is the room open or closed? In Edit Project, Edit > Room Data, Data tab, is there a check mark next to Room Open?
 
 If the room is open, EASE does only a rudimentary check for holes, mainly just face orientation, and so would miss what I think is the problem in this case. Most likely you have faces that don't share all intersecting vertices.
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		|  | _________________
 Best regards,
 
 Jim Mobley
 Sr. Application Engineer
 Renkus-Heinz, Inc.
 19201 Cook St.
 Foothill Ranch, CA 92610 USA
 TEL: +1-949-588-9997
 FAX: +1-949-588-9514
 www.renkus-heinz.com
 mailto:jim@renkus-heinz.com
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	| Ray trace is escaping room model |  
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		|  Posted: Wed Sep 22, 2010 11:36 am |   |  |  
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			|  | Jim, 
 Thank you for the reply. I must admit; I was expecting to receive an email notification that you had replied to my question, but this never materialised (hence the lateness of this post). I must have unknowingly disabled this feature.
 
 Anyway, yes I have checked that the room is closed and that all the surfaces in the vicinity share the same intersecting vertices.
 
 Any other ideas?
 
 Thanks in advance.
 
 Matt
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		|  Posted: Mon Sep 27, 2010 6:51 pm |   |  |  
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				| Jim Mobley |  | Member |  |  |  |  |  | Joined: 27 Jul 2005 |  | Posts: 134 |  | Location: Foothill Ranch, California, USA |  |  
 
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			|  | Hi Matt, 
 I don't know what's happening in this case. Can you pack and e-mail me the model?
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		|  | _________________
 Best regards,
 
 Jim Mobley
 Sr. Application Engineer
 Renkus-Heinz, Inc.
 19201 Cook St.
 Foothill Ranch, CA 92610 USA
 TEL: +1-949-588-9997
 FAX: +1-949-588-9514
 www.renkus-heinz.com
 mailto:jim@renkus-heinz.com
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